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Reports - Campground Contracts Report

Written by Andy Hornbeak

The Campground Contracts report tracks site agreements — which reservations have a contract attached, which version the guest signed, when it expires, and whether it has actually been signed yet. It is how you keep on top of signature chasing and seasonal renewals without opening reservations one at a time.

This article assumes you already know the basics of the Sharper reporting module — the Name, Token, Subtotal, column picker, and filter fields. For a full walkthrough of the reporting form itself, see the Sharper Reporting Reference Guide. This article only covers what's specific to the Contracts report.


Why This Report Matters

A site agreement is what makes the rest of your terms enforceable — park rules, liability, quiet hours, and what happens if a guest stops paying. An unsigned agreement on an occupied seasonal site is a real exposure, and it is easy to miss when signature chasing happens by memory. Use this report to:

  • Find guests who are on site but have not signed their agreement

  • Build a renewals list from contract expiration dates, well before the season turns over

  • Confirm which version of your agreement each guest actually signed, after you revise your terms

  • See who signed electronically and who signed on paper in the office


Only Reservations With a Contract Appear

Rows come from contract records attached to reservations, which produces a result that catches people out:

A reservation that was never issued a contract at all does not appear in this report — not as an unsigned row, not as a blank one. So this report shows you unsigned contracts, but it cannot show you missing ones. To find reservations with no contract, run the Campground Reservations report and compare, or check that your contract is set to attach automatically for that booking type.


Building a Contracts Report

  1. Go to Reports → Campground → Contracts in the left sidebar.

  2. If a shipped report is close to what you need, use the ⋯ menu → Copy first — shipped reports can only be edited by the Sharper team.

  3. Otherwise click + New and give it a Name, such as "Unsigned Site Agreements."

  4. Add the columns below from the Available panel.

  5. Optionally turn on Dashboard so the signature-chasing list is one click away.

  6. Click Save, then Get Report to run it.


Recommended Columns

Field

What It Shows

Contract Name

Which agreement was issued

Contract Version

The version the guest was given. Essential after you revise your park rules — it tells you who is still on the old wording.

Contract Start Date, Contract Expiration Date

The term of the agreement. Expiration date is the column to build seasonal renewals from.

Contract Created Date

When the contract was generated — compare against the signing dates to see how long signatures are taking

Contract E-sign Completed

Whether the electronic signature process finished. This is the primary "is it signed?" column.

Contract E-sign Date

When it was signed electronically

Contract Print Sign Date

When a paper copy was signed and recorded. A guest can legitimately sign on paper with no e-sign date at all — check both before chasing.

Contract Email

The address the contract was sent to — the first thing to check when a guest says they never received it

Customer Name, Cust Email, Cust Phone

Who to chase

Unit Name, Group Name

The space the contract covers and its loop

Vehicle Name, Vehicle License Plate Number

The rig covered by the agreement

Arrival Date, Departure Date, Reservation Status

The stay the contract belongs to, and whether it is still live

Reservation Reference

The booking reference, for looking the reservation up

Vehicle Insurance Expiration Date, Vehicle COI Received

Insurance status alongside contract status, where you require proof of coverage

Subtotal, Tax, Total

The value of the reservation the contract covers

Has Auto Pay

Whether payment is automated for this guest

Note: Before treating a contract as unsigned, check both Contract E-sign Completed and Contract Print Sign Date. A guest who came into the office and signed on paper will show no e-sign completion, and chasing them for a signature they have already given is a poor guest experience.


Useful Filters

  • Genuinely unsigned: Field Contract E-sign Completed set to No, And Contract Print Sign Date set to is empty.

  • Unsigned on an active stay: add Reservation Status to the group above, set to your active status — this is your real exposure list.

  • Renewals due: Field Contract Expiration Date, operator Between, entering today and a date 60 or 90 days out.

  • Already expired but still on site: Contract Expiration Date operator < today, with an active reservation status.

  • Guests on an old version: Field Contract Version, operator < or not equal to your current version number.

  • Signed on paper: Field Contract Print Sign Date, set to is not empty.

The unsigned-on-an-active-stay filter is the one worth pinning to your dashboard — it is short, it is actionable, and it should ideally be empty.

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