This page covers the configuration options in Campground → Settings. For major settings areas, see the dedicated articles linked in the table below.
Accessing Settings
Navigate to Campground → Settings from the top ribbon. The Settings screen displays all configuration tiles for the campground module.
Settings Tiles at a Glance
Settings Tile | Purpose |
Booking Types | Link products, spaces, and rate plans; control online portal settings. |
Custom Status | Define custom reservation statuses beyond the five defaults. |
Departure Reasons | List of checkout departure reasons. |
Price Adjustments | Auto-applied fees on reservations. |
Price Adjustment Groups | Organize price adjustments into named groups. |
Maps | Create and configure visual campground maps. |
Policies | Cancellation and deposit policies. |
Product Categories | Optional product organization groups. |
Rate Plans | Pricing schedules with dimension-based rows. |
Referral Reasons | Track how guests found your campground. |
Spaces | Individual RV sites / campsites. |
Space Collections | Multi-site space collections for large vehicles. |
Space Blackouts | Block spaces from booking during maintenance. |
Space Groups | Organize spaces into named groups. |
Power Meter Types | Define meter hardware classifications. |
Power Meters | Create meter records linked to spaces. |
Promo Codes | Discount codes for online and offline bookings. |
Custom Status
Beyond the five default statuses (Reserved, Confirmed, Checked In, Checked Out, Cancelled), you can define custom statuses with a name and color. Custom statuses appear in the status selector on reservations and on the Availability tape chart.
Setting Up Custom Statuses
Navigate to Campground → Settings → Custom Status.
Click Add New.
Enter a Name (e.g., "On Hold", "Extended").
Select a Color for the tape chart display.
Click Save.
Assigning Custom Statuses to Products
Custom statuses must be assigned to each product where they should be available:
Go to Campground → Products and select the product.
Navigate to the Booking Setup tab.
In the Custom Reservation Status field, add the status(es) to this product.
Click Save.
Departure Reasons
Departure Reasons are a configurable list of why a guest checked out — useful for tracking early departures, end-of-season move-outs, or reason categories for reporting.
Creating Departure Reasons
Navigate to Campground → Settings → Departure Reasons.
Click Add New.
Enter a Name for the reason (e.g., "End of Season", "Early Departure - Personal", "Non-Payment").
Click Save.
When checking out a reservation, staff can select the applicable departure reason. The selected reason is stored on the reservation record and available in reports.
Referral Reasons
Referral Reasons track how guests discovered your campground. This information is captured during reservation creation and can be analyzed in reports to measure marketing channel effectiveness.
Creating Referral Reasons
Navigate to Campground → Settings → Referral Reasons.
Click Add New.
Enter a Name for the referral source (e.g., "Google Search", "Word of Mouth", "Return Guest", "Facebook Ad").
Click Save.
During reservation creation, staff can select the referral reason. The field is optional and informational only — it does not affect pricing or availability.
Product Categories
Product Categories are optional groupings for organizing campground products. They are used for filtering the product list and for categorizing data in reports.
Creating Product Categories
Navigate to Campground → Settings → Product Categories.
Click Add New.
Enter a Name for the category (e.g., "RV Full Hookup", "Tent Sites", "Premium Waterfront").
Click Save.
To assign a category to a product, go to Campground → Products, select the product, and set the Product Category field on the General Information tab.