This article covers product setup in the Campground module. Campground products define the site types guests can reserve — RV sites, tent areas, glamping cabins, group sites, and similar land-based accommodations. Each product belongs to a Booking Type and controls its own pricing, billing rules, vehicle eligibility, and accounting.
This article covers the Campground module only. For Booking module products (boat rentals, hotel rooms, day-use facilities), see Booking - Product Setup. For marina slip and mooring products, see Marina - Product Setup.
Prerequisite: A Booking Type must exist before creating a product. Set up Booking Types at Campground → Settings → Booking Types. If you are adding a product to an existing Booking Type, no new Booking Type is needed.
When to Create a New Product
Create a new product when you introduce a site type or campground offering with different rates or rules from your existing products — for example, a new RV site class with 50-amp hookups, a glamping cabin with a distinct nightly rate, or a seasonal tent area with different availability windows.
Campgrounds configured with a small number of products and multiple rate plans tied to each should consider adding a new rate plan instead. Contact your Sharper installer to confirm the right approach for your configuration.
Getting Started
Go to Campground → Products.
Select Add New at the top right.
Select the Time Period:
Time Period | Use For | Billing Model |
Long Term | Recurring seasonal tenants, annual site contracts | Recurring invoices — monthly, quarterly, or annually |
Seasonal | Fixed-season stays — summer season sites, winter storage | Typically billed upfront or on a scheduled basis for the season |
Transient | Short-stay guests — overnight or multi-night campers | Billed per stay at check-in or check-out |
The Time Period cannot be changed after the product is saved. Long Term and Seasonal products use recurring billing logic; Transient products use per-stay billing. Choose carefully before proceeding.
Product setup is organized across four tabs: General, Units, Booking Setup, and (conditionally) Advanced Pricing & Constraints. Complete them in order. Required fields must be filled before the product can be saved.
Step 1 — General Information
Field | Description |
Item ID | Auto-generated when the product is saved. Read-only. |
Name (Required) | The product name shown to staff and guests on reservations and invoices. Must be unique across all products. |
Item Type (Required) | The accounting classification of the product. Most campground products use Service. Cannot be changed after the product has transactions on record. |
Booking Type (Required) | The Booking Type this product belongs to. Controls which spaces are available on the Units tab. Must exist before creating the product. |
Booking Period | Automatically set to the Time Period chosen at creation. Read-only. |
Product Category | Optional grouping for organization and filtering. Categories are configured in Campground → Settings → Product Category. |
Description | Short description of the product. Appears on invoices. |
Images | Product images shown during reservation creation and in the online booking portal. |
Description displayed in search results | Rich-text description shown to guests in the online portal search results, below the product image. |
Tax Code (Required) | Tax classification for this product. Determines whether and how reservations are taxed. |
Account (Required) | Income account this product's revenue posts to. If deferred income is enabled, use the unearned/deferred account here and set the earned income account in the Deferred Income section on the Booking Setup tab. |
Accounting Class | Optional. Assigns this product to an accounting class for reporting segmentation (e.g., by site type or property section). |
Price | Base rate for this product. If Advanced Pricing is enabled, this value is overridden by rate plan pricing. |
Price Calculation Method (Required) | Determines how the base price is applied — per month, per year, upfront, or per night for transient products. For Advanced Pricing, the calculation method is defined at the rate plan level. |
Additional Taxes | Supplemental tax rates applied to this product beyond the outlet's default rate (e.g., an occupancy tax or local surcharge). |
Payment Schedule | Optional. Assigns a payment schedule defining when deposits or installments are due. |
Step 2 — Units
Assign the campground spaces (RV sites, tent pads, cabins, etc.) that belong to this product. Only spaces associated with the Booking Type selected on the General tab appear here.
A space can be assigned to multiple products. Spaces must first be created in Campground → Settings → Spaces before they appear here. See Creating Spaces for Campground Products. Units can also be assigned after the product is saved.
Step 3 — Booking Setup
Booking Setup defines the operational rules, billing behavior, and online availability settings for this product.
Visibility & Status
Field | Description |
Virtual | When enabled, the product does not consume site or space availability. Used for special-case offerings not tracked against a physical space. Cannot be changed after the product is saved. |
Hide in search results | When enabled, this product does not appear in the online booking portal. Staff can still create reservations from the back office. |
Inactive | When enabled, the product is fully disabled and cannot be booked by staff or guests. |
Online URL | Configured by your Sharper installer. A direct booking URL for this product on the online portal. |
Confirmation BCC Emails | Email addresses that receive a blind copy of every booking confirmation for this product. Useful for routing notifications to a site manager or department inbox. |
Reservation Caption | A short label for this product used on reservation records. QuickBooks has a character limit for item names — if your product name is being cut off in QuickBooks, use this field to define a shorter name for sync purposes. |
Online Booking Constraints
Field | Description |
Minimum Book in Advance | How many days ahead a guest must book online. Setting to 1 prevents same-day online bookings. Leave at 0 for no restriction. |
Maximum Book in Advance | How far in advance guests can book online, in days. Leave at 0 for no restriction. |
Billing Configuration
These fields control recurring invoice generation. Most relevant for Long Term and Seasonal products.
Field | Description |
Deposit Policy | The deposit or cancellation policy applied to reservations on this product. |
Invoice Offset Days | How many days before the next invoice due date the invoice is generated when automatic invoice processing is active. Example: setting to 10 generates the invoice 10 days before the due date. Automatic invoice processing is configured by your Sharper installer. |
Invoice Frequency | How often invoices are generated — Monthly, Quarterly, Annually, or Upfront. Applies to Long Term and Seasonal products. |
Payment Term | Overrides the global payment term for invoices generated by this product. Leave blank to use the default. See Accounting - Payment Terms Hierarchy. |
First Invoice | Determines how the first invoice for a new reservation is calculated: |
Next Invoice | When the first invoice is pro-rated, this controls how the second invoice is handled to bring billing back onto the regular cycle date. |
Prorated Frequency | The frequency unit used for pro-ration math. Use Daily for Monthly or Quarterly invoice frequencies. Use Monthly for Annual invoice frequencies. |
Co-Term Date | A fixed date that manually aligns billing to the regular cycle when the Next Invoice options don't produce the needed result. |
Sort Order | Controls display order in lists and the online portal. Lower numbers appear first. |
Vehicle Constraints
Vehicle Constraints restrict online bookings to vehicles that meet the physical requirements of the spaces assigned to this product. Guests whose vehicle falls outside these limits will not be able to book this product online.
Set minimum and maximum values for any combination of the following dimensions. Leave a field blank to apply no restriction for that dimension.
Constraint | Description |
Length Overall | Minimum and maximum vehicle length (feet and inches). Use to match site length capacity — particularly for RV sites with pull-through or back-in length limits. |
Beam | Minimum and maximum vehicle width (feet and inches). Use to enforce site width or pad clearance limits. |
Height | Minimum and maximum vehicle height (feet and inches). Use for covered site or canopy clearance restrictions. |
Square Feet | Minimum and maximum square footage. Use for site footprint or storage area size limits. |
Pricing, Extras & Contracts
Field | Description |
Base Pricing / No Constraints | The product uses the base price set on the General tab. No rate plan logic applies. |
Advanced Pricing / Constraints | Enables Tab 4 where rate plans are configured. When selected, the base price on the General tab is overridden by rate plan pricing. |
Extra / Price Adjustments | Fees automatically applied to reservations on this product. See How-To Make Reservation Price Adjustments. |
Product Contracts | Digital contracts presented to guests at checkout. Contracts are created in Campground → Settings. |
Custom Reservation Status | Custom workflow statuses available on reservations for this product. See Creating Custom Status for Reservations. |
Deferred Income
Enable deferred income when invoices are generated ahead of the period they cover — most common for annual or upfront billing where revenue should be recognized monthly as the site is occupied rather than all at once on invoice date.
When to defer: If Invoice Frequency is Monthly, deferral is generally not needed — revenue and the billing period already align. Annual, Upfront, or Seasonal invoice frequencies should typically have deferred income enabled with a Monthly deferred frequency. Transient products should use a Daily deferred frequency if deferral is required at your campground.
Field | Description |
Enable Deferred Income | Toggle on to activate deferred revenue recognition. When enabled, the Account in General Information should be your unearned/deferred income account — not the earned income account. |
Deferred Frequency (Required if enabled) | How often the deferred balance is recognized as earned income. Monthly is standard for annual or upfront billing. Daily is used for transient reservations where deferral is required. |
Sales Income Account (Required if enabled) | The income account revenue posts to as it is earned. Must be different from the Account in General Information. |
For full deferred revenue setup guidance, see Accounting - Deferred Schedule Configuration and Recognition.
Step 4 — Advanced Pricing & Constraints
This tab is only available when Advanced Pricing / Constraints is selected in Booking Setup. It contains rate plans and rule-based pricing that override the base price under specific conditions (season, period length, vehicle dimensions, etc.).
Select Add Effective Date, Add Season, or Add Year to Calendar to define a pricing period.
Select Add Rate Plan to add pricing rows within that period.
Enter the rate for each row. Campground rate plans can be priced per month, per year, upfront, or per night — determined by the rate plan configuration.
Advanced Pricing can be configured after initial product creation — save the product first, then return to set up rate plans. See Campground - Rate Plans.