Price adjustments are fees automatically added to reservations. They apply across the Booking, Campground, and Marina modules. Unlike discounts, price adjustments always add to the reservation total — guests cannot opt out.
Common uses: cleaning fees, dock amenity fees, environmental fees, utility surcharges, online convenience fees, pet fees.
Where to Find Price Adjustments
Navigate to Settings → Price Adjustments in the relevant module:
Booking → Settings → Price Adjustments
Campground → Settings → Price Adjustments
Marina → Settings → Price Adjustments
The Four Adjustment Types
Type | When It Applies | Common Uses |
All Orders | Every reservation, whether created by staff or online | Amenity fee, dock fee, facility maintenance fee |
Offline Orders Only | Reservations created by staff in the back office only. Not applied to online bookings. | Phone/in-person processing fee, staff-only service charge |
Online Orders Only | Reservations created by guests through the online portal only. Not applied to staff-created reservations. | Online booking convenience fee |
Per Unit | Tied to a specific unit or space. Applied whenever that unit is booked, regardless of how the reservation was created. | Premium slip surcharge, 50-amp hookup fee, site with special equipment |
Creating a Price Adjustment
Open the module's Settings and select the Price Adjustments tile.
Select the tab for the type: All Orders, Offline Orders, Online Orders, or Per Unit.
Select Add New.
Fill in the fields:
Field | Description |
Name | The name that appears on the reservation and invoice. Guests see this on their confirmation — keep it clear. |
Amount | The charge amount. |
Type | Fixed — a flat dollar amount. Percentage — calculated as a percentage of the reservation subtotal. |
Tax Code | Whether the adjustment is taxable or non-taxable. |
GL Account | The income account this charge posts to. |
Price Adjustment Group | Optional. Assign to a group for internal organization and reporting. |
Eligible Products | Optional. Restricts this adjustment to specific products only. Leave blank to allow assignment to any product. |
Exclude Dates | Optional. Date ranges when this adjustment does not apply (e.g., a shoulder-season waiver). |
5. Select Save.
Per Unit adjustments are assigned to the unit or space itself, not to a product:
Create the adjustment under Settings → Price Adjustments → Per Unit.
Open the specific unit or space in the module's Settings.
Assign the price adjustment to the unit or space.
The adjustment applies automatically to any reservation that occupies that unit or space, regardless of which product is used.
Assigning an Adjustment to a Product
All Orders, Offline Orders, and Online Orders adjustments must be assigned to products before they apply to reservations:
Go to the module's Products list and open the product.
Select the Booking Setup tab.
Locate the Extra / Price Adjustments field.
Select the adjustment or adjustments to assign.
Select Save.
Price adjustments are not retroactively applied to existing reservations. They only apply to new reservations created after being assigned.
Multiple adjustments can be assigned to a single product. For example, a cabin product might have both a cleaning fee (Offline Orders Only) and an online convenience fee (Online Orders Only).
Price Adjustment Groups
Groups are optional labels for organizing adjustments. They do not change how adjustments are applied or billed.
Navigate to Settings → Price Adjustment Groups.
Select Add New, enter a name (e.g., "Utility Fees," "Amenity Fees"), and save.
Assign adjustments to the group via the Price Adjustment Group field when creating or editing an adjustment.
How Adjustments Appear on Reservations
Applicable adjustments appear in the Other Options selector on the reservation form and in the Price Details section under Extras.
All Orders and Online Orders Only adjustments appear in the guest's checkout summary on the portal.
Offline Orders Only adjustments are never shown to online guests — they are applied silently when staff create the reservation.
Each adjustment appears as a separate line item on the generated invoice.