Accounting Settings controls which general ledger accounts your transactions post to, and the prefixes used on your document numbers. Most importantly, this is where you set which bank or clearing account each payment lands in — that is configured here, not on the Accounting Integration screen.
These settings save per outlet, even though the screen lives under Company Settings. If your property has more than one outlet, each one has its own copy of every field below. Setting an account for one outlet does not apply it to the others — switch outlets and set them individually.
Accessing Accounting Settings
Navigate to Company Settings from the left navigation pane, then select the Accounting Settings tile. Confirm the outlet selector at the top of the screen is showing the outlet you intend to change before you edit anything.
Where Payments Post
This is the part most people are looking for when they open this screen. Sharper chooses the account a payment posts to based on the payment's type — Cash, Check, or anything else — and each type has its own field here:
Payment Type | Posts To |
Cash | Cash Bank Account |
Check — except ACH | Check Bank Account |
Everything else — all credit card payments, ACH, and any custom payment method you have created | Default Bank Account |
Two details in that table catch people out. ACH is deliberately excluded from the Check Bank Account even though ACH is a Check-type payment method — ACH posts to the Default Bank Account along with card payments, because the money arrives the same way. And if the relevant field is left blank, Sharper falls back to the Default Bank Account, so an empty Cash Bank Account means cash posts alongside your card deposits.
There is no way to give an individual payment method its own account. Routing is by payment type only — the three fields above are the complete set of levers. If you want one specific payment method (for example, a custom method you created for a booking channel) to post to its own clearing account while other card payments stay where they are, that is not something you can configure. Changing the Default Bank Account moves every non-cash, non-check payment at that outlet, not just the one you had in mind.
Changing any of these accounts affects new transactions only. Payments that have already posted keep the account they originally used — correcting those is a separate exercise, and worth planning before you change a setting mid-period.
Accounts
Field | What It Does |
Default Account Receivable Account | The receivables account used for this outlet's invoices — what a customer owes you before they pay. |
Default Bank Account | Where all card payments, ACH payments, and custom payment methods post. Also the fallback when the Cash or Check field below is blank. This is usually a merchant or clearing account rather than your operating bank account, since card and ACH funds arrive in batches. |
Cash Bank Account | Where Cash-type payments post. Often a drawer or undeposited-funds account so cash can be reconciled against physical deposits. |
Check Bank Account | Where Check-type payments post — excluding ACH, which uses the Default Bank Account instead. |
Deposit Refund Account | The account credited when an advance deposit or overpayment is refunded on a reservation. This must be set before that kind of refund can be processed — without it the refund stops with a "Missing deposit refund account" message. |
Bounced Check Journal Debit Account | The account debited when a check or ACH payment is returned — typically Accounts Receivable, which restores the customer's outstanding balance. |
Bounced Check Journal Credit Account | The account credited when a check or ACH payment is returned — typically the bank account the payment was originally deposited into, reversing that deposit. |
Bad Debt Account | The account used when writing off an uncollectible balance. This must be set before a bad debt write-off can be processed from CRM. |
All accounts in these dropdowns come from your chart of accounts. If an account you expect is missing from the list, it needs to exist in the chart of accounts first — see Accounting - Chart of Accounts.
Prefixes
Each prefix is added to the front of the document numbers Sharper generates for this outlet. These are most useful in multi-outlet setups, where a prefix per outlet makes it obvious at a glance which location a document came from, and keeps numbering from colliding when everything lands in one accounting system.
Payment Prefix
Sales Receipt Prefix
Invoice Prefix
Statement Charge Prefix
Credit Memo Prefix
Check(Refund) Prefix
Changing a prefix affects documents created from that point on. Existing documents keep the number they were issued with, so a mid-year change leaves you with two numbering formats in the same period — worth timing to a period boundary.
Sage Intacct Credentials
If your accounting system is Sage Intacct, a further section appears on this screen holding the connection credentials — company, location, and the sender and user logins. These are configured by your Sharper implementation team and appear read-only to your staff. The one field in that section your team can edit is Cron Notification Emails, a comma-separated list of addresses that receive notifications about the scheduled Sage journal export.
What Is Not On This Screen
Two nearby screens are easy to confuse with this one:
System Settings → Accounting Integration holds the company-wide settings — which accounting system you are connected to, default tax codes and payment method, the accounting closing date, and the income, receivable, tax liability and refund accounts used for revenue. See System Settings - Accounting Integration.
Company Settings → Payment Processors holds your payment gateway credentials and service fee configuration. It has no general ledger accounts on it at all.