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Bookings - Module Overview

Overview of the Booking module in Sharper — navigation, how the module is organized, and reservation statuses.

Updated this week

The Booking module manages short-term reservations for rentable assets such as kayaks, paddleboards, pontoon boats, hotel rooms, cabins, event spaces, and similar inventory. It provides tools for staff to create and manage reservations, track availability, configure pricing, and offer guests a self-service online booking portal.

The Booking module is one of three reservation modules in Sharper. Use Booking for general rentals and short-term stays. Use Marina for boat slip management. Use Campground for RV and tent site management. All three share the same core reservation engine but are configured and accessed separately.

Navigating the Booking Module

Select Booking from the left navigation pane. The top menu ribbon contains:

Tab

Purpose

Dashboard

View today's arrivals and departures. Check guests in and out.

Availability

View the tape chart — a timeline of all units showing current and upcoming reservations.

Map

View the visual unit map (if configured). Click units to open or create reservations.

Reservations

Browse and search all reservations. Create new reservations.

Products

Manage bookable products (nightly, daily, hourly).

Settings

Access module configuration: Booking Types, Units, Unit Groups, Rate Plans, Price Adjustments, Policies, Promo Codes, Booking Credits, Unit Blackouts, Maps, and Custom Status.

How the Booking Module is Organized

Sharper's Booking module uses a layered configuration structure:

  1. Booking Types — The top-level category. Groups products, units, and rate plans together. Controls which time periods are available (nightly, daily, hourly) and whether the booking type is visible online.

  2. Units — The individual bookable items (e.g., "Kayak 01", "Cabin 3"). Organized into Unit Groups and assigned to a Booking Type.

  3. Products — Define the rates and rules for reserving units (e.g., "Kayak Rental - Half Day"). Linked to a Booking Type and one or more units.

  4. Rate Plans — Applied to products to support variable pricing (seasonal rates, length-of-stay tiers, etc.).

  5. Reservations — Created when a customer books a product for specific dates and a unit is assigned.

Before creating products or units, a Booking Type and at least one Unit Group must exist. Set these up first in Booking → Settings.

Reservation Statuses

Every reservation moves through a lifecycle of statuses:

Status

Color on Tape Chart

Meaning

Reserved

Orange/Yellow

Reservation created but no deposit collected. Automatically moves to Confirmed when deposit is received.

Reserved Online

Orange/Yellow

A guest is actively completing an online booking. Automatically removed if no payment is made within 15 minutes.

Confirmed

Blue

Deposit received. Reservation is confirmed.

Checked In

Green

Guest has arrived. Must be set manually.

Checked Out

Gray

Guest has departed. Must be set manually.

Cancelled

Red

Reservation cancelled. Does not appear on the tape chart.

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