Campground policies define the deposit requirements and cancellation terms for Campground products. For full setup instructions and a complete field reference, see the Cancellation and Deposit Policies article.
Accessing Campground Policies
Navigate to Campground > Settings > Policies.
Campground-Specific Notes
A deposit policy is required for any product to appear on the Campground online booking portal. Both the policy assignment and the Booking Type's Show Online toggle must be active.
For Long-Term campground reservations, a deposit policy is optional — many operators skip the deposit and bill directly via the first invoice.
For online bookings, use a Credit Card Booking Guarantee — it is the only guarantee type that supports online payment collection.
The deposit amount can be overridden per reservation at booking time without changing the product's policy.
Important: Cancelling a reservation in Sharper does not automatically issue a refund. Process any applicable refund manually in CRM > Invoices.