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Accounting - Credit Card Error Log

The Credit Card Error Log is a consolidated area in Sharper showing every credit card decline reason including but not limited to: failed swipes, expired dates, and insufficient funds.

Updated over a month ago

Viewing the CC Error Log

  1. First, select the Accounting module on the left.

  2. At the top, click on CC Error Log.

  3. To the right of the Search box will be filters to narrow down authorization errors or capture errors.

Coming here soon after AutoPay is run will allow the quickest way to determine declines and make the necessary fix or phone call.

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