The Point of Sale module in Sharper is where you ring up walk-in sales — a ship’s store, fuel dock counter, pro shop, snack bar, or full-service restaurant. This guide walks the entire setup from an empty module to a working register, in the order the system requires. Each step depends on the ones before it, so work through them in sequence.
Setup is done by an administrator. If you run more than one outlet, read the note below before you begin.
Before You Start
Your Sharper implementation team completes a few things before the module becomes available to you. You do not configure these yourself.
Completed by your implementation team | What it enables |
Point of Sale module enabled on your account | The Point of Sale menu appears in the left-hand navigation. |
POS Terminal module enabled on your account | Staff can open the selling screen and clock in and out with a PIN. |
Payment processor configured | Credit card and ACH payments can be authorized. |
Card terminal registered | Your card reader appears for selection when you build a register. Card readers are ordered through SharperMMS because they require Sharper-specific firmware. |
Everything else in this guide you can complete yourself.
Important: Point of Sale setup is outlet-specific. Registers, product grids, modifier groups, POS settings, prep stations, table maps, and products all belong to the outlet you are viewing when you create them. If you operate more than one outlet, confirm you are in the correct outlet before you start, and repeat the setup for each outlet that needs its own register. Sharper warns you when you switch outlets while on one of these screens.
This guide covers both retail counters and table-service food and beverage. Steps that only apply to table service are marked, and retail operators can skip them.
Step 1: Confirm Your Outlet Is Ready
Point of Sale draws its tax and customer defaults from the outlet. Two of those defaults must be set before you can create a product, so start here.
Go to Company Settings → Outlet Defaults and open the General section.
Field | Why Point of Sale needs it |
Tax Rate | The default tax rate applied to sales in this outlet. Required. |
Default Reservation Customer | The walk-in customer that anonymous sales are billed to. Required. |
Default Payment Term | The payment term applied to invoices this outlet generates. Required. |
If you skip this step: opening a Point of Sale product shows the message “Outlet settings and reservation settings are not set. Please configure before proceeding.” Set Tax Rate and Default Reservation Customer and the screen unlocks.
While you are on this screen, confirm the module is not hidden. In the Hide Modules section, Hide POS must be switched off. If it is on, the Point of Sale menu will not appear for this outlet even though the module is enabled on your account.
Optional outlet settings worth setting now
Setting | Section | What it does |
Cash Drawer On Check | General | Opens the cash drawer when a check is printed. |
Compact Invoice Print | General | Prints a shorter invoice. |
Print Invoice Discount Detail | General | Shows discount lines on the printed invoice. |
Point Of Sale | Payment Receipts | Emails the customer a receipt when a Point of Sale payment is taken. |
Auto Pay Pos | Auto Pay | Automatically applies payment to Point of Sale charges. |
POS and POS Invoices | Apply Service Fees | Applies your configured service fee to Point of Sale sales and invoices. |
Service Fee Text | Service Fee Settings | The label the customer sees for the service fee. Defaults to Service Fee. |
If you sell gift cards, also complete the Gift Card section here (Product, Journal Debit Account, and Journal Credit Account). You will need the gift card product from Step 7 first, so you can return to this section later.
Payment terms and auto-settle behavior for Point of Sale are also set in Company Settings → Module Defaults, under the Point of Sale section: POS Payment Term and Payment Auto Settle.
Step 2: Set Up Your Accounting Basics
Every product you sell must post to a general ledger account and carry a tax code. Create these before you create products, because the product form will not save without them.
General ledger accounts
Go to Accounting → Chart of accounts and click Add New.
Field | Required | Notes |
Name | Yes | The account name as it appears in selection lists. |
Account Type | Yes | Determines how the account behaves in reporting. |
Account Number | No | Your own numbering scheme. |
Department | No | Groups the account for reporting. |
Detail Type | No | Further classification used by connected accounting systems. |
Parent Account | No | Nests this account beneath another. |
Export Caption | No | The name used when exporting to your accounting system. |
Active | No | Leave on so the account can be selected. |
You need at least an income account for sales revenue. If you plan to track stock quantities, you also need a cost of goods sold account and an asset account, because products of an inventory item type require all three.
Tax codes and tax rates
Go to Accounting → Settings and use the Tax Code, Tax Rate, Tax Rate Group, and Tax Agency tiles. At minimum, create the tax agency you remit to, a tax rate for it, and a tax code that products can reference. A tax code has a Tax Code Name and a Taxable switch. Turn Taxable off for the code you apply to non-taxable items.
For the full tax structure, including how rates sync to connected accounting systems, see Accounting - Tax Setup.
Units of measure
Units of measure let you sell by each, by pound, by gallon, or by any other unit. Go to Accounting → Settings → Unit Measures and click Add New.
Field | Required | Notes |
Name | Yes | For example Each, Pound, or Gallon. |
Module | Yes | Choose Point of Sale so the unit appears on Point of Sale products. |
Discounts
If your counter gives discounts, create them now at Accounting → Settings → Discounts. A discount needs a Discount Name, Tax Code, Type, Amount, and Account. You can also limit it to specific products using Eligible Products, or set it to apply automatically.
Step 3: Add Your Printers
Printers must exist before you can create a prep station or finish a register, so add them next. Go to Company Settings → Printers and click Add New.
Field | Section | Required | Notes |
Name | General | Yes | How you will recognize the printer, for example Front Counter Receipt. |
URL | General | Yes | The printer’s network address on your local print server. Must be a valid address. |
Type | Printing | Yes | Choose a receipt printer for customer receipts, or a service printer for kitchen and bar tickets. |
Backup Printer | Printing | No | Where jobs go if this printer is unreachable. |
Width | Device | Yes | The paper width of the printer. |
Printer Library | Device | Yes | The driver Sharper uses to communicate with the printer. |
Add one receipt printer for each register you plan to build. For table service, also add a service printer for each kitchen or bar station that needs its own tickets.
The receipt printer is also what opens the cash drawer, because the drawer is triggered through the printer. A register with no receipt printer assigned cannot open a cash drawer from the terminal.
If a new workstation cannot reach its printer after setup, see How-to Connect Receipt Printer to New Station.
Step 4: Review Your Payment Methods
Payment methods are the tender types your register offers. Sharper ships with the common ones already in place, and you can add your own.
Go to System Settings → Payment Methods to see the list. Each row shows whether the method is enabled, whether it can be used for payments, whether it can be used for refunds, and whether it is custom.
Built-in payment methods are read-only. You can enable or disable them, but you cannot rename them. Only methods you create yourself can be edited.
Creating a custom payment method
Click Add New. A method you create is custom, so it shows the full set of fields.
Field | Required | Notes |
Name | Yes | Must be unique. Sharper rejects a duplicate with the message “The Name should be unique.” |
Enabled | No | On by default. Turn off to retire the method without deleting it. |
Enable For Payments | No | On by default. Allows the method to take money in. |
Enable For Refunds | No | On by default. Allows the method to be used when refunding. |
Abbreviation | Yes | The short form shown on receipts and reports. Only appears on custom methods. |
Icon | Yes | The icon shown at the terminal. Only appears on custom methods. |
You can enable or disable methods in bulk by checking rows in the list and using the buttons above it.
What each tender type needs
Tender | What you need in place |
Cash | Nothing extra. Selecting cash on a register is also what makes the Cash Drawer button and the opening-cash prompt appear. |
Credit card | A payment processor, configured by your Sharper implementation team. |
Card terminal | A registered card reader. Your reader appears for selection on the register once your implementation team has registered it. |
House Account | The customer record must have a house account enabled, or the payment fails with “Customer has no house account!” |
Booking | An active reservation to post the charge against, so the sale can be charged to a slip or site. |
Gift Card | A gift card product and the gift card accounts in Outlet Defaults. See Accounting - Gift Card Settings and Setup. |
Your payment processor and your card terminal are set up by your Sharper implementation team. Once that is done, the card reader appears in the payment device list on the register form in Step 11, and you simply select it.
Step 5: Configure POS Settings
These settings control how the terminal behaves across the whole outlet, so set them once before you build registers. Go to Point of Sale → Settings → POS Settings. No field here is required, and these settings apply to the outlet you are currently viewing.
Printer
Setting | What it does |
Expediter | The printer that receives a consolidated copy of every kitchen ticket. |
Pos Print Log | Whether print jobs are logged, and whether only errors are logged. |
Product Name With Modifiers | Prints the product name alongside its modifiers. |
Kitchen Tickets Double Spaced | Adds line spacing to kitchen tickets for readability. |
Show Seats Input | Prompts for a seat number when adding items. |
Prompt For Receipt | Asks the cashier whether the customer wants a receipt. |
Show Customer Balance In Receipt | Prints the running balance on house account and pay-bill receipts. |
Show Extra Charges | Displays price adjustments on the terminal. |
Other
Setting | What it does |
Create Zero Dollar Invoices | Generates an invoice even when the total is zero. |
Assign Servers to Tables | Enables assigning a server to a table. Table service only. |
Require Void Reason | Forces staff to enter a reason when voiding an item. |
Advanced Security | Adds an extra authorization prompt to sensitive terminal actions. |
Presets and suggestions
Three groups of four percentage fields let you preload the buttons your staff and customers use most often.
Group | What it fills |
Discount Presets | Four one-tap discount percentages on the terminal. Maximum 100 each. |
Tip Presets | Four one-tap tip percentages staff can apply. Maximum 100 each. |
Tip Suggestions | Four suggested tip percentages printed on the receipt. These are what the Show Suggested Tip option on a register type prints. |
Scanner
If you use a barcode scanner, set Validation Delay — how long Sharper waits to be sure a scan is complete. The default is 5000 milliseconds.
Note: Validation Delay must be between 1000 and 10000 milliseconds. A value outside that range prevents the page from saving. A short delay can cause failed reads.
Step 6: Build Your Product Structure
Products reference categories, modifier groups, and prep stations, so create those first. Everything in this step lives under Point of Sale.
Product categories
Categories group your products for reporting and for building grids. Go to Point of Sale → Settings → Product Categories and click Add New.
Field | Required | Notes |
Name | Yes | For example Beverages, Apparel, or Fuel. |
Parent | No | Nests this category under another. The parent must already exist before you can select it, so create top-level categories first. |
Prep stations — table service only
Prep stations route ordered items to the kitchen or bar that makes them. Skip this if you run a retail counter with no food preparation. Go to Point of Sale → Settings → Prep Stations and click Add New.
Field | Required | Notes |
Name | Yes | For example Grill, Bar, or Fry. |
Printer | Yes | The service printer at that station, created in Step 3. |
Send To Expediter | No | Also sends a copy to the expediter printer set in POS Settings. |
A product can be assigned to more than one prep station when more than one station works on it.
Modifier prefixes — table service only
Prefixes are the short words staff add to a modifier: no, extra, light, side, sub. Go to Point of Sale → Settings → Modifier Prefixes and click Add New.
Field | Required | Notes |
Name | Yes | The word itself, for example Extra. |
SortOrder | Yes | A number controlling the order on the terminal modifier screen. Must be numeric. |
Is Suffix? | No | Off places the word before the modifier. On places it after. |
Modifier groups — table service only
A modifier group is a reusable set of choices, such as cooking temperature or bread type. Go to Point of Sale → Modifier Groups and click Add New. Give the group a Name, then add the individual modifier options to it.
The group name organizes choices for staff and never prints. The individual modifier options are what print on receipts and kitchen tickets.
Price adjustments — optional
Price adjustments are add-on charges you can attach to products, such as a core charge or an environmental fee. Create them at Point of Sale → Settings → Price Adjustments, and group them at Point of Sale → Settings → Price Adjustment Groups. An adjustment needs a Name, Item Type, Tax Code, the accounts matching its item type, a Price, and a Calculation.
Step 7: Add Your Products
Products are the things you sell. Go to Point of Sale → Products and click Add. The product form has three steps: General, Modifiers, and Prep Stations.
General
Field | Required | Notes |
Item ID | No | Leave blank and Sharper generates one. |
Name | Yes | Must be unique. A duplicate name prevents saving. |
Sku | No | The barcode value a scan gun reads. Must be unique if entered. |
Price | Yes | The selling price. Numeric. |
Item Type | Yes | Determines which accounting fields appear. Choose an inventory type to track stock on hand. |
Category | No | The category created in Step 6. |
Unit of Measure | No | The unit created in Step 2. |
Image | No | The button picture at the terminal. PNG, JPG, or JPEG only. |
Description | No | Up to 4095 characters. |
Inactive | No | Hides the product without deleting it. |
Note: Changing Item Type clears any accounts you have already selected, so set the item type before you choose accounts.
Accounting fields on the product
Field | When it appears | Required |
Tax Code | Always | Yes |
Additional Taxes | Always | No. Adds tax rates beyond the outlet default. |
Income Account | Inventory item types | Yes |
COGS Account | Inventory item types | Yes |
Assets Account | Inventory item types | Yes |
Account | All other item types | Yes |
Service Fee | Always | No. Choose Default, On, or Off for this product. |
Terminal behavior options
Option | What it does |
Add By Price | Prompts for a price when the product is rung up. Use for open-priced items. |
Calculate Quantity | Derives the quantity from the amount entered. |
Add By Quantity | Prompts for a quantity. Turning this on switches the other two off. |
Disable In POS | Hides the product from the terminal while leaving it available elsewhere. |
Disable Search More | Keeps the product out of the terminal’s extended search. |
Gift Card | Marks the product as a gift card. |
Modifiers — table service only
On the Modifiers step, click Add Modifier Section for each set of choices the product needs. A section has a Title, an optional Kitchen Abbreviation, a Min Qty and Max Qty, and a linked modifier group. Use Load Group to copy a group’s options into the section, or Link Group to keep the section tied to the group so later changes flow through.
Note: If any section has a Min Qty above zero, Always Modify switches on automatically and cannot be turned off, because the customer must make a choice before the item can be sent.
Prep Stations — table service only
On the Prep Stations step, select every station that works on this product. An item with no prep station will not print a ticket unless the register type has Send All Products switched on.
Stock on hand
For products of an inventory item type, set opening quantities at Point of Sale → Inventory. Sales decrement stock automatically. You can adjust quantities by hand, review the adjustment history, and export or import inventory in bulk. Access to this screen is switched off by default and is granted through a role. See POS - Inventory for detail.
Step 8: Lay Out Your Product Grid
A product grid is the button layout your staff taps at the terminal. Products must exist before you can place them, and a grid must exist before a register can be saved. Go to Point of Sale → Product Grids and click Add.
Enter a Name for the grid. This is the only required field.
Click Add Group to create a page of buttons, name it, and click OK. Groups are your top-level tabs, for example Drinks, Food, or Merchandise.
Click Add Group on an existing group to nest a subgroup inside it. Groups can nest as deep as you need.
Click Add Product on a group, search for the product, and click OK. Only active products appear in the search.
Drag rows to set the order buttons appear in at the terminal.
Click a group’s image to upload a tile picture for it.
Click Save.
The group name is what your staff see on the terminal. The grid name is only used when you assign the grid to a register, so name your groups the way you want them read at the counter.
Use Expand All and Collapse All to work through a large grid. To remove something, use the three-dot menu on the row and choose Remove for a group or Delete for a product.
Step 9: Draw Your Table Map — Table Service Only
Skip this step entirely if you run a retail counter. A table map gives servers a visual floor plan to open and find checks on. Go to Point of Sale → Settings → Table Maps and click Add New.
Enter a Name for the map, for example Main Dining Room or Patio.
Optionally upload a Background floor plan image. PNG, JPG, or JPEG only.
Click New to add a table.
Give the table a Name and pick an Icon.
Set Pos X and Pos Y to place it, and Width, Height, and Rotation to size and turn it. All five are required.
Optionally switch on Open New Order By Default so tapping the table starts a check, and Priority Print to push its tickets to the front of the queue.
Repeat for every table, then click Save.
You assign servers to specific tables later, on the user record in Step 12.
Step 10: Create a Register Type
A register type is a behavior template. It decides whether a register acts like a quick retail till or a full table-service point of sale. Create one type for each style of service you run, then reuse it across registers. Go to Point of Sale → Settings → Register Types and click Add New.
Field | Required | What it does |
Name | Yes | For example Retail Counter or Restaurant. |
Check Interval | Yes | How often, in seconds, the terminal reports its status. Minimum 10 seconds. |
Hold For Signature | No | Prints an extra payment receipt for the customer to sign. |
Require Server Close Out | No | Requires every server to close out before the register can be closed. Table service. |
Require Seats | No | Requires a cover or seat count on each ticket. Table service. |
Send All Products | No | Lets items be marked as sent even when they have no prep station. |
Capture on Finalize | No | Off captures card payments immediately. On captures them when the order is finalized, which is what you want when tips are added after the card is run. |
Hide Receipt Tip Line | No | Removes the handwritten tip line from the receipt. |
Show Suggested Tip | No | Prints the tip suggestions you set in Step 5. |
Note: Check Interval will not accept a value below 10 seconds. This interval also determines how long Sharper waits for terminals to log out when you close the register.
Typical settings by service style
Setting | Retail counter | Table service |
Require Server Close Out | Off | On |
Require Seats | Off | On |
Capture on Finalize | Off | On |
Hide Receipt Tip Line | On | Off |
Show Suggested Tip | Off | On |
Step 11: Create the Register
The register ties everything together. It needs the register type from Step 10, the product grid from Step 8, and the receipt printer from Step 3. Go to Point of Sale → Registers and click Add New. The form has three steps: General, Payment Methods, and Users.
General
Field | Required | Notes |
Name | Yes | For example Ship’s Store 1. |
Device Register | No | Turn on only for an all-in-one payment device that acts as the register itself. See the note below. |
Register Type | Yes | The behavior template from Step 10. |
Product Grid | Yes | The button layout from Step 8. |
Default Customer | Yes | The customer walk-in sales are billed to. |
Receipt Printer | Yes, unless Device Register is on | The receipt printer from Step 3. This is also what opens the cash drawer. |
Table Map | No | The floor plan from Step 9. Table service only. |
Auto Logout Time | Yes | How many seconds of inactivity before a user is logged out of the terminal. |
Default Opening Cash | No | Pre-fills the opening cash amount when the register is opened. |
Barcode Scanner Average Time | No | Tunes scan handling for your scanner. |
Larger Scrollbars | No | Widens scrollbars for easier use on a touchscreen. |
Exclude Prep Stations | No | Prep stations this register should not print to. |
Reader Type | No | The model of card reader attached to this register. Select the model you were supplied. |
Cache | No | Adds a cache-clear control to the terminal. |
Note on Device Register: switching this on reconfigures the register for an all-in-one payment device. It limits the register to a single payment device, restricts payment types to cash and device only, and clears the receipt printer. If no enabled payment device exists yet, Sharper shows “Device Register Configuration Error: Please configure and enable a payment device prior to setting up register” and switches the option back off. Leave it off for a standard counter register with its own printer.
Payment Methods
Select every payment method this register should offer. If any payment devices are registered for your account, you also select the device or devices attached to this register here.
Include Cash if this register has a cash drawer. Selecting cash is what makes the Cash Drawer button appear at the terminal and what prompts for an opening cash count when the register is opened.
Users
Select the users allowed to sign in to this register. A user who is not selected here cannot access the register even if their role permits Point of Sale access. If you have not created your staff users yet, save the register now and return to this step after Step 12.
Click Save. Sharper will not save the register until Name, Register Type, Product Grid, Default Customer, Auto Logout Time, and Receipt Printer are all complete.
Step 12: Give Your Staff Access
Access to Point of Sale comes from three things working together: the role assigned to the user, the user’s PIN, and the register’s user list. All three must be in place.
Build the roles
Go to System Settings → Roles and create or edit a role for your Point of Sale staff. Point of Sale permissions are grouped under two headings.
Permission group | What it covers |
Point of Sale | Access to the module and its back-office screens: dashboard, registers, products, product grids, modifier groups, inventory, and settings. This is what a manager who builds and maintains the setup needs. |
POS Terminal | Access to the selling screen itself: clocking in and out, taking orders, sending items, voiding, applying discounts, issuing refunds, opening the cash drawer, and accepting payments. This is what a cashier or server needs. |
Grant back-office access sparingly. A cashier normally needs POS Terminal access only. Two permissions are worth calling out because their absence blocks end-of-day work: the ability to open and close registers, and the ability to open the cash drawer. For the full catalog of toggles, see System Settings - Role Permissions Reference.
Create the users
Go to System Settings → Users and click Add New.
Field | Required | Notes |
First Name and Last Name | Yes | The staff member’s name. |
Display Name | Yes | What appears on tickets and reports. |
Yes | Used to sign in to Sharper. | |
Password | Yes | Used to sign in to Sharper. |
Pin | Needed for the terminal | Used to clock in and out and to unlock the terminal. Without a PIN the staff member cannot enter the register. |
Default Location | Yes | The outlet the user works in. |
Roles | Yes in practice | Assign the Point of Sale or POS Terminal role you built above. |
For table service, the user form also has a Tables step where you assign the tables that server is responsible for.
Add the users to the register
Return to Point of Sale → Registers, edit the register, and add your new staff on the Users step. This is the step most often missed. A user with the right role but no entry in the register’s user list will not be able to sign in at that terminal.
Step 13: Open the Register and Start Selling
Your setup is complete. Opening the register starts a batch, which is the container for the day’s sales.
Go to Point of Sale → Registers.
Switch the register’s Status toggle on, or check the row and click Open above the list.
If the register accepts cash, the Open Register window asks for the starting cash in the drawer. It pre-fills with the Default Opening Cash you set in Step 11. Confirm the amount and click Open.
Open the three-dot menu on the register row and choose View to load the terminal.
Note: the View option is greyed out with a Closed Register label until the register is open. If you cannot reach the terminal, check the register’s status first.
First-time terminal activation
The first time a workstation loads a terminal, Sharper asks a manager to activate it. Enter your Sharper email and password on the activation screen and confirm. The workstation is then paired to that register and remembers it. After activation, staff enter the terminal with their PIN.
Closing at end of day
At the end of the shift, close the register from the same list to finalize the batch and produce the Z-Out. Servers close out first, then a manager closes the register. For the full closing procedure, see POS - End of Day Checklist: Closing the Register.
Setup Order at a Glance
Use this as a checklist. Each row depends on the rows above it.
Step | Where | Why it comes first |
1. Outlet defaults | Company Settings → Outlet Defaults | Products cannot be edited without a tax rate and default customer. |
2. Accounting basics | Accounting → Chart of accounts and Settings | Products need accounts, tax codes, and units. |
3. Printers | Company Settings → Printers | Prep stations and registers both select a printer. |
4. Payment methods | System Settings → Payment Methods | The register selects from this list. |
5. POS settings | Point of Sale → Settings → POS Settings | Outlet-wide behavior, including the tip suggestions used by register types. |
6. Categories, prep stations, modifiers | Point of Sale → Settings | Products reference all of them. |
7. Products | Point of Sale → Products | Grids can only place products that exist. |
8. Product grid | Point of Sale → Product Grids | A register cannot be saved without a grid. |
9. Table map | Point of Sale → Settings → Table Maps | Optional, table service only. The register selects it. |
10. Register type | Point of Sale → Settings → Register Types | A register cannot be saved without a type. |
11. Register | Point of Sale → Registers | Needs the type, grid, printer, and customer. |
12. Roles, users, PINs | System Settings → Roles and Users | Staff need a role, a PIN, and a place on the register’s user list. |
13. Open the register | Point of Sale → Registers | Starts the batch so the terminal can be used. |
Common Setup Problems
What you see | Why | What to do |
“Outlet settings and reservation settings are not set. Please configure before proceeding.” | The outlet has no tax rate or no default reservation customer. | Set Tax Rate and Default Reservation Customer in Company Settings → Outlet Defaults. |
The Point of Sale menu is missing | Either the module is not enabled for your account, or Hide POS is on for this outlet, or your role has no Point of Sale access. | Check Hide Modules in Outlet Defaults, then check your role in System Settings → Roles. |
The register will not save | A required field is empty. | Confirm Name, Register Type, Product Grid, Default Customer, Auto Logout Time, and Receipt Printer are all filled in. |
A product will not save | A duplicate name or SKU, a missing account for the selected item type, or a modifier section with invalid quantities. | Check that Name and Sku are unique, then confirm the accounts required by the Item Type are set. |
A staff member cannot see the register | Their role lacks register access, or they are not on the register’s user list. | Check the role, then edit the register and add them on the Users step. |
A staff member cannot enter the terminal | No PIN on their user record. | Set Pin in System Settings → Users. |
“Device Register Configuration Error” | You switched on Device Register with no enabled payment device available. | Leave Device Register off for a standard counter register with its own printer. |
“Cannot close register” | Orders are still unfinalized, or servers have not closed out. | Finalize the listed orders, and have the listed servers complete their close-out. |
“Customer has no house account!” | The customer is not set up for house account billing. | Enable the house account on the customer record. |
The cash drawer will not open | The register has no receipt printer, or the role lacks cash drawer permission. | Assign a Receipt Printer to the register, then check the role. |
POS Settings will not save | Validation Delay is outside the allowed range. | Set it between 1000 and 10000 milliseconds. |
Kitchen tickets are not printing | The product has no prep station, or the register excludes that station. | Assign the prep station on the product, and check Exclude Prep Stations on the register. Review Point of Sale → Settings → Print Logs to confirm jobs are being sent. |
Getting More Help
This guide is written so you can complete Point of Sale setup on your own. If you would like a second set of eyes on your configuration, or you run into something this guide does not cover, reach out to Sharper Support and the team will be glad to assist.