When a tenant needs to move from one slip to another — due to a vessel change, space upgrade, maintenance closure, or request — staff can reassign the reservation to a new space without losing the billing history, deposits, or contract records tied to the original reservation.
Before You Begin
Confirm the destination space is available for the entire duration of the reservation.
Review any rate differences between the original and destination spaces. If the new space has a different price, you will need to adjust the billing schedule after the move.
Do not create a new reservation for the same tenant to handle a space transfer — this splits the billing history and creates duplicate deposit and contract records.
How to Move a Reservation
Navigate to Marina → Reservations and open the tenant's reservation.
Click the three-dot menu (⋮) in the upper right corner of the reservation.
Select Change Space (or Move Space, depending on your version).
In the space selector, search for the destination space.
Confirm the space is shown as available for the reservation's existing dates.
Select the destination space and confirm the change.
Sharper will update the reservation to the new space. The billing history, payment records, and attached contracts remain on the same reservation.
After the Move
If the New Space Has a Different Rate
Open the reservation and navigate to the Billing Schedule.
Review future invoices — they may still reflect the old space's rate.
If the rate has changed, edit the upcoming invoice amounts or void and regenerate future invoices at the correct rate.
Do not alter invoices for periods already billed and paid — those remain accurate for the original space.
Confirm the Space Availability Reflects the Change
After moving, verify that:
The original space now shows as available for the relevant period.
The destination space now shows as occupied in Marina → Spaces or on the reservation dashboard.
Review Deposits and Contracts
Deposits remain attached to the reservation and do not need to be transferred — they follow the reservation, not the space.
E-sign contracts attached to the reservation also remain in place. If the new space requires a new or amended contract, initiate a new e-sign request from the reservation.
Common Issues
Symptom | Likely Cause |
Destination space does not appear as available | An existing reservation or blackout overlaps the dates |
Rate does not update after the move | Billing schedule was not manually adjusted |
Original space still shows as occupied | Reservation did not save correctly — refresh and verify |
Move option not available in the menu | User does not have permission to change spaces, or the reservation status does not allow editing |