This update introduces expanded payment gateway support, new campground reporting capabilities, improvements to payment processing and AutoPay reliability, and several fixes to improve day-to-day operations throughout the platform.
New Features & Enhancements
Platform-Wide Powertranz Payment Gateway Support
Powertranz payment gateway support is now available across the Sharper platform for customers that process payments through Powertranz, a payment gateway commonly used by financial institutions throughout the Caribbean and Central America.
Enhancements include:
Support for Powertranz payment processing throughout the platform
Improved refund processing
Automatic gateway capability detection
Additional infrastructure improvements to support future payment gateway flexibility
Note: This update does not affect customers using other supported payment processors on the Sharper Platform.
New Campground Vehicles Report
A new Campground Vehicles report has been added to provide better visibility into campground vehicle information.
Additionally, Vehicle ID is now available as a reporting field in several campground reports, including:
Contracts
Reservations
Rent Roll
Space Assignments
Vehicles
Improved Cash Payment Handling
The payment screen has been updated to improve cash payment workflows and provide more accurate change calculations during cash transactions.
Seasonal Checkout Departure Reasons
Seasonal reservation checkouts now allow staff to record a departure reason when checking out a reservation.
Updated FIN AI Chatbot & Support Ticket Creation Permissions
We've improved the configuration of Fin AI permissions by updating permission names to more clearly reflect each level of access and refining the underlying permission logic for greater consistency. Existing user access has been automatically preserved during the upgrade.
Note: Fin AI is Sharper's in-platform support assistant, providing instant answers to product and support questions, guiding users through common tasks, and seamlessly connecting users with the Sharper Support team when additional assistance is needed.
System Owners and Admins can configure chat behavior directly at the role level to match your operational needs.
👉 For setup instructions and more details, please review our support article here.
Fixes & Improvements
Improved AutoPay Reliability
Resolved an issue that could prevent scheduled AutoPay transactions from processing correctly when certain due date conditions were encountered.
QuickBooks Online Invoice Synchronization
Improved QuickBooks Online invoice synchronization to prevent paid invoices from incorrectly reverting to an unpaid status in certain edge cases.
Enhancements include:
Preventing invoice imports while related payments or credit memos are still synchronizing with QuickBooks Online.
Preserving the paid status of invoices if a related payment has not yet successfully synchronized to QuickBooks.
Reducing the risk of duplicate payment scenarios caused by invoice status changes during synchronization.
Deferred Income Report
Resolved an issue that could prevent Deferred Income report fields from loading correctly in certain environments. Existing customer data is automatically corrected with this upgrade.