Understanding Slip Rentals and Payment Options
Overview
This article provides guidance on managing slip rental agreements and payment options, specifically focusing on long-term reservations and payment processing.
Long-Term Reservation Payments
No Deposit Policy: For long-term reservations, there is no deposit policy similar to transient reservations. If a deposit is taken, it will appear under the default deposit account.
Invoice and Payment Application: Once a deposit is applied to an invoice, it moves to the income account unless the invoice has a deferred schedule. In such cases, it transitions from advanced deposits to the liabilities account and recognizes monthly into the income account.
Payment Processing for Extended Reservations
Flat Rate Charges: For extended reservations without power usage, a flat rate can be applied (e.g., $50/day).
Revenue Realization: Payments taken at the docks and charged to a card need to be processed by generating an invoice and applying the payment.
Snag-A-Slip Payment Method
Payment Method Setup: Ensure that the Snag-A-Slip payment method is available and properly configured in the system.
Mapping Payments: Payments can be mapped to specific accounts such as 'snag clearing' for Snag payments.
Access and Permissions: Ensure you have access to edit payment methods across all relevant sites. If not, request access from the support team.
Troubleshooting and Support
Common Issues: If a payment is still processing or cannot be changed to the correct customer, refer to the provided video for solutions.
Support Contact: For unresolved issues or further assistance, contact the support team at [support email placeholder].
Additional Resources
Video Tutorials: Access additional video tutorials for step-by-step guidance on various processes.
FAQs: Refer to the FAQ section for common questions and answers related to slip rental agreements and payment options.
Note: This article is intended to provide general guidance. For specific issues, please contact the support team.